Privacy Policy
DATA PROTECTION
How your personal information is used and kept secure by
Clydebank Property Company Ltd
At Clydebank Property Company we respect and protect your
privacy. This privacy notice explains how we promise to look after
your personal information. This includes what you tell us about
yourself, how we collect and use this information and how we keep
it secure.
Our privacy promise: We promise:
• to keep your data secure and private
• never to sell your data
• to give you ways to manage your marketing choices
at any time
If you have any questions about this privacy notice or our
practices please send an email to
claire.mcginley2@west-dunbarton.gov.uk or call 0141 951 3420 or
write to Clydebank Property Company, Titan Enterprise, 1 Aurora
Ave, Queens Quay, Clydebank, G81 1BF.
Who We Are
Clydebank Property Company is a private limited
company with share capital (SC276873) incorporated on 2 December
2004. Registered Address: 16 Church Street, Dumbarton, G82
1QL.
Clydebank Property Company Directors are Richard Cairns, Peter
David Hessett and Stephen Campbell West. Company Secretary is
Christopher Edward Anderson.
Based in the Titan Enterprise Business Centre, Clydebank
Property Company provides a one stop solution for companies seeking
high quality new build accommodation in the town either as a
startup company seeking a single desk space to established
companies seeking a new build development plot in one of our
strategic locations in the town.
The Clydebank Property Company portfolio is located in parts of
the town whose legacy stretched back to redundant ship building and
heavy industry which has now moved on. Remediation works, opening
up of the river, new public realm and soft landscaped features have
enhanced the three key locations.
Design led properties have been created by respected local
architects practices. West Dunbartonshire Council have been
instrumental in improving the town over the last 10 years.
Reviewing this notice: We will review this notice as required
and at least every second year. This notice was last updated in
July 2018.
How We Collect Information
We may collect personal information either on paper forms or
electronically:
• When you rent or enquire about our products and
services
• When you talk to us in any of our premises
• When you join any of our community programmes
• From emails you send us
• When you use our website
• In customer surveys
• When you use our venues
What Type of Information is Collected From
You:
• Personal - name, address, email, date of birth,
telephone number
• Product or service - details about the products
or services you have used or bought from us
• Financial - for example, bank address, sort code
and account number. If you buy something from us using a card, your
card information is not held by us. It is collected by our
third-party payment processors. They specialise in the secure
online capture and processing of credit/debit card
transactions.
• We also have a CCTV system at the Titan Crane
which may capture your image.
• Images may also be taken and used for marketing
purposes, with your consent.
Consent - Marketing: When you buy a product or service from us
you will be asked if you want to receive relevant information from
us services and offers relevant to you.
Marketing promise: You're in control; you can choose what you
want to hear about and how.
• We'll never bombard you.
• We'll never sell or share your data.
• Updating your preferences
• You can email
claire.mcginley2@west-dunbarton.gov.uk or call 0141 951 3420. You
can choose to stop receiving email marketing at any time by
clicking the 'unsubscribe' link at the bottom of emails.
Your Information
How long we keep your personal information?
We are legally required to hold some types of information for
certain periods of time. We set retention periods for all types of
personal data and review data accordingly. For example we will
hold:
• Financial data for 7 years
• Accident data for 3 years
• Information from customer comments cards for 1
year
• Information from enquiries will not be retained
after contact has been made.
Who Can See It?: Who has access to your
information?
Our staff will be able to see your electronic and paper-based
data to allow them to provide your service.
There may be instances where we are under duty to transfer your
personal information to a third party, for example police, utility
providers, security providers or lawyers. This may be to comply
with a legal obligation or to enforce or apply our terms of use to
protect the rights, property or safety of our staff and customers.
We will ensure that your privacy rights continue to be
protected.
In relation to outstanding money owed, we may share your
information with Debt Management Partners and the Courts. We may
also share your information for the same purposes with public
organisations, including the Council, neighbouring councils that
handle public funds, and with the Police. We may also share your
details with other organisations, including credit reference
agencies, for the purposes of prevention and detection of fraud and
confirming who is living at a particular address.
Keeping Your Information safe: You have the right to ask us for
a copy of the information we hold about you. Security precautions
are in place to protect the loss, misuse or alteration of your
information.
We will secure all your personal data using systems appropriate
to the risk. Non-sensitive data such as name or address can be
transmitted normally over the internet and this can never be
guaranteed to be 100% secure. Whilst we strive to protect this
personal information we cannot guarantee the security of any
information that you send electronically to us while it is being
transmitted and you do so at your own risk. However, if you send us
information, once we receive it we will secure it.
Transferring your information outside of Europe: Clydebank
Property Company does not use any services which would transfer
your data outside the EU.
Subject Access Requests
The accuracy of your information is important
to us. If you change email address or if any of the other
information we hold is out of date please email
claire.mcginley2@west-dunbarton.gov.uk or call 0141 951 3420.
Requests for personal information are known as 'subject access
requests' and can be made by email the above address.
You are required to:
• submit your request in writing
• provide evidence of proof of identity
• provide us with appropriate information about
what you require
Upon receipt of your request Clydebank Property Company will
respond to your request within 1 month.
If you would like full details of your rights as an individual
please use link below:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights
DATA PROTECTION
How your personal information is used and kept
secure by
Clydebank Property Company Ltd
At Clydebank Property Company we respect and
protect your privacy. This privacy notice explains how we promise
to look after your personal information. This includes what you
tell us about yourself, how we collect and use this information and
how we keep it secure.
Our privacy promise: We promise:
• to keep your data secure and
private
• never to sell your data
• to give you ways to manage your
marketing choices at any time
If you have any questions about this privacy notice
or our practices please send an email to
claire.mcginley2@west-dunbarton.gov.uk or call 0141 951 3420 or
write to Clydebank Property Company, Titan Enterprise, 1 Aurora
Ave, Queens Quay, Clydebank, G81 1BF.
Who We Are: Clydebank Property Company is a private
limited company with share capital (SC276873) incorporated on 2
December 2004. Registered Address: 16 Church Street,
Dumbarton, G82 1QL.
Clydebank Property Company Directors are Richard
Cairns, Peter David Hessett and Stephen Campbell West. Company
Secretary is Christopher Edward Anderson.
Based in the Titan Enterprise Business Centre,
Clydebank Property Company provides a one stop solution for
companies seeking high quality new build accommodation in the town
either as a startup company seeking a single desk space to
established companies seeking a new build development plot in one
of our strategic locations in the town.
The Clydebank Property Company portfolio is located
in parts of the town whose legacy stretched back to redundant ship
building and heavy industry which has now moved on. Remediation
works, opening up of the river, new public realm and soft
landscaped features have enhanced the three key locations.
Design led properties have been created by
respected local architects practices. West Dunbartonshire Council
have been instrumental in improving the town over the last 10
years.
Reviewing this notice: We will review this notice
as required and at least every second year. This notice was last
updated in July 2018.
How We Collect Information: We may collect personal
information either on paper forms or electronically:
• When you rent or enquire about our
products and services
• When you talk to us in any of our premises
• When you join any of our community
programmes
• From emails you send us
• When you use our website
• In customer surveys
• When you use our venues
What Type of Information is Collected From
You:
• Personal - name, address, email, date of birth,
telephone number
• Product or service - details about the products
or services you have used or bought from us
• Financial - for example, bank address, sort code
and account number. If you buy something from us using a card, your
card information is not held by us. It is collected by our
third-party payment processors. They specialise in the secure
online capture and processing of credit/debit card
transactions.
• We also have a CCTV system at the Titan Crane
which may capture your image.
• Images may also be taken and used for marketing
purposes, with your consent.
Consent - Marketing: When you buy a product or
service from us you will be asked if you want to receive relevant
information from us services and offers relevant to you.
Marketing promise: You're in control; you can
choose what you want to hear about and how.
• We'll never bombard you.
• We'll never sell or share your data.
• Updating your preferences
• You can email
claire.mcginley2@west-dunbarton.gov.uk or call 0141 951 3420. You
can choose to stop receiving email marketing at any time by
clicking the 'unsubscribe' link at the bottom of emails.
Your Information: How long we keep your personal
information?
We are legally required to hold some types of
information for certain periods of time. We set retention periods
for all types of personal data and review data accordingly. For
example we will hold:
• Financial data for 7 years
• Accident data for 3 years
• Information from customer comments cards for 1
year
• Information from enquiries will not be retained
after contact has been made.
Who Can See It?: Who has access to your
information?
Our staff will be able to see your electronic and
paper-based data to allow them to provide your service.
There may be instances where we are under duty to
transfer your personal information to a third party, for example
police, utility providers, security providers or lawyers. This may
be to comply with a legal obligation or to enforce or apply our
terms of use to protect the rights, property or safety of our staff
and customers. We will ensure that your privacy rights continue to
be protected.
In relation to outstanding money owed, we may share
your information with Debt Management Partners and the Courts. We
may also share your information for the same purposes with public
organisations, including the Council, neighbouring councils that
handle public funds, and with the Police. We may also share your
details with other organisations, including credit reference
agencies, for the purposes of prevention and detection of fraud and
confirming who is living at a particular address.
Keeping Your Information safe: You have the right
to ask us for a copy of the information we hold about you. Security
precautions are in place to protect the loss, misuse or alteration
of your information.
We will secure all your personal data using systems
appropriate to the risk. Non-sensitive data such as name or address
can be transmitted normally over the internet and this can never be
guaranteed to be 100% secure. Whilst we strive to protect this
personal information we cannot guarantee the security of any
information that you send electronically to us while it is being
transmitted and you do so at your own risk. However, if you send us
information, once we receive it we will secure it.
Transferring your information outside of Europe:
Clydebank Property Company does not use any services which would
transfer your data outside the EU.
Subject Access Requests: The accuracy of your
information is important to us. If you change email address or if
any of the other information we hold is out of date please email
claire.mcginley2@west-dunbarton.gov.uk or call 0141 951 3420.
Requests for personal information are known as
'subject access requests' and can be made by email the above
address.
You are required to:
• submit your request in writing
• provide evidence of proof of identity
• provide us with appropriate information about
what you require
Upon receipt of your request Clydebank Property
Company will respond to your request within 1 month.
If you would like full details of your rights as an
individual please use link below:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights
